Zyvcart
What we collect, why, and what we do not keep.
To deliver an order we need your name, mobile number, delivery address, and optionally an email. We keep your order history so you can see it and so we can handle returns.
We record anonymous search queries to improve the catalogue. These are not linked to you.
We do not store card numbers, CVV codes, or mobile wallet PINs. Payments happen on the gateway’s own hosted page — that data never reaches our servers. Nobody at Zyvcart can see it, and nobody at Zyvcart will ever ask you for it.
Your name, phone and address go to the courier carrying your parcel, and your order reference and amount go to the payment gateway you chose. Nothing else, and never for marketing.
Chat conversations are stored so an agent can pick up where the assistant left off and so we can review quality. They are not used for advertising.
Write to privacy@shoe.com.bd to see what we hold about you, correct it, or ask us to delete your account. We keep order records for as long as tax law requires, even after an account is closed.